Terms of Service

1. What the Service is

GnamiAI is a hosted AI agent runtime that runs in your browser. You bring your own provider API key (OpenAI, Anthropic, OpenRouter, Augure, or a self-hosted Ollama). The Service composes prompts, executes user-approved actions, streams responses from the provider you chose, and persists per-account configuration (skills, subagents, schedules, memory connections, budgets). The Service does not include the inference itself — that is billed by your chosen provider, under your provider account.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction, whichever is higher, and have the legal capacity to enter into this agreement. If you accept these Terms on behalf of an organization, you represent that you have authority to do so.

3. Your account

• You are responsible for keeping your password and provider API keys confidential.
• You may not share a single workspace across multiple individuals or organizations.
• You may delete your workspace at any time from Settings → Delete workspace. Deletion cascades through all rows tied to your account.
• We may suspend or terminate a workspace that violates these Terms or that we reasonably believe is being used to attack the Service or third parties.

4. Acceptable use

You agree not to use the Service to:

• Generate, distribute, or facilitate malware, illegal content, or content that violates third-party rights.
• Impersonate any person or organization, or misrepresent your affiliation with one.
• Probe, scan, or attempt to bypass authentication, authorization, rate limits, or sandbox boundaries.
• Reverse-engineer the Service except to the extent the law expressly permits.
• Resell, sublicense, or repackage the Service as your own product.
• Use the Service to send spam, conduct credential-stuffing, or otherwise harass others.

5. Provider keys and inference costs

When you connect a provider, your prompts, attachments, and memory context are sent directly to that provider under your account and your key. You are solely responsible for inference costs incurred at your provider, and for complying with that provider's terms and acceptable use policy. The daily budget cap in Settings is a client-side guard, not a billing relationship between you and the provider.

6. Pro subscription

GnamiAI Pro is an optional paid plan. The plan unlocks Multi-Device Sync (encrypted transcripts shared between the web dashboard and the CLI) and Extended Memory (RAG over documents you upload). Free accounts retain access to every other feature.

• The price is $19 USD/month ($24 CAD where the processor serves a Canadian price). A 3-day free trial precedes the first charge; cancel before day 4 from Settings to avoid being billed.
• PayPal processes payment under their terms. Refunds and chargebacks follow PayPal's policy. Disputes initiated through PayPal are handled by PayPal directly.
• You may cancel at any time from Settings → Manage subscription. Pro features remain active through the end of the billing period you have already paid for; the next renewal will not be charged.
• If a recurring payment fails (expired card, insufficient funds), PayPal will retry per their schedule. After PayPal marks the subscription suspended or expired, your account is downgraded to free.
• You are responsible for the security of the PayPal account used to subscribe. We never see your card details.

7. Intellectual property

You retain ownership of the content you create or upload (skills, subagents, prompts, memories, schedules). The Service, its branding, and its source code remain ours. Nothing in these Terms grants you a trademark license to “GnamiAI” or our logo.

8. Disclaimers

The Service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. AI model outputs can be wrong, biased, or harmful; you are responsible for reviewing and using them appropriately. We do not warrant that the Service will be uninterrupted, error-free, or secure against every possible attack.

9. Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising from or related to the Service is limited to the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, or (b) CAD $50. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or provider charges, even if advised of the possibility.

10. Indemnity

You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising out of (a) your use of the Service in breach of these Terms, (b) content you upload, generate, or transmit through the Service, or (c) your violation of any third party's rights.

11. Termination

You can terminate at any time by deleting your workspace. We can terminate or suspend a workspace for material breach of these Terms, abusive behavior, or to comply with the law. On termination, your data is erased per our deletion process, unless we are legally required to retain it.

12. Changes to the Service or these Terms

We may change the Service or these Terms. Material changes are surfaced in the UI before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, delete your workspace.

13. Governing law and disputes

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute will be resolved exclusively by the courts located in the judicial district of Joliette, Quebec, and you consent to their jurisdiction. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

14. Contact

Questions about these Terms can be sent to gabrivardqc123@gmail.com.